Services
Our team of professionals aim to offer high quality GP care to your pet. Some of the services offered are listed below
Veterinary services include…
First and second opinion consultations
Vaccinations and chronic health medication clinics
Diagnostic services including in-house laboratory; digital radiography; dental radiography and ultrasonography
Surgery from neutering through to more complex surgeries such as orthopaedic and soft tissue surgeries
Dental surgery including radiography, dental cleaning and extractions
Medications and other treatments for your pet are available, click here for more information
Veterinary Nurse Services
These are some of the services offered by our wonderful team of veterinary nurses, If you would like to book an appointment with a nurse please give us a call!
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We can provide support to you and your pet who has been diagnosed with a chronic condition. This support runs alongside the services offered by our vets. Please ask to be referred to one of our veterinary nurses for the following conditions:
hyperthyroidism
chronic kidney disease
diabetes
heart disease
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This includes services such as nail clipping, emptying anal glands*, de matting fur, weight checks and administering medications
*these must be referred to us by one of our vets
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If your pet has regular blood tests, blood pressure monitoring or testing of urine, you may be referred to one of our veterinary nurses
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Implantation of microchips
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Some of our veterinary nurses can help provide behaviour advice if you have any concerns about your pet. We can also help you to find a behaviourist if and when needed to support you
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These appointments are particularly useful for owners of small mammals such as rabbits and guinea pigs. Some of our nurses are also able to provide advice for reptiles and birds.
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We can help with nutrition advice in relation to a pet needing to lose or gain weight. We can also help advise you regarding nutrition for pets with medical conditions
If you would like to learn more about veterinary nursing, please see our blog post
Bereavement support and pet loss
Losing a pet can be an incredibly difficult time and we are here to support you.
We can provide nurse appointments to discuss end of life care free of charge to our clients. Dee at the Harold Hill branch is our main bereavement coordinator.
There is a list of costs below to help with preparation if you are planning on euthanasia for your pet. Please bear in mind that every pet is different and we can make an end of life plan specific to them and give a cost of services. The cost list below is just to give a general idea of costs involved.
Price List
Euthanasia
Euthanasia for cats: £96.90-£112.20
Euthanasia for small dogs weighing less than 10kg: £96.90-£117.30
Euthanasia for medium sized dogs weighing between 10 and 25kg: £127.50-£173.40
Euthanasia for large sized dogs weighing between 25 and 40kg: £163.20-£214.20
Euthanasia for large breed dogs weighing over 40kg: £193.80-£244.80
Euthanasia for rabbits: £48.96
Euthanasia for small birds and small mammals such as ferrets, guinea pigs, hamsters and rats: £30.60
Euthanasia for larger birds such as ducks and geese: £40.60
Cremation
We provide cremation services through Phoenix Pet Cremations, who are based in Chelmsford. The service we offer to clients include collection of their pet from ourselves, and the return of their ashes to the clinic ready for you to collect when you are ready. Alternatively you may choose not to have your pets ashes returned to you, in which case Phoenix will still collect your pet from the clinic for cremation.
There are a range of options available including scatter pouches and urns for your pets ashes. Phoenix also offer professional paw prints and clay print moulds.
You may wish to contact Phoenix directly, as you can be present for your pet’s cremation, transport them there yourself or arrange for Phoenix to collect them from your home.
To visit Phoenix’s website please click here, or they can be contacted on 01245 922023
Prices for these services can be viewed on Phoenix’s website, the prices shown on the website are the same as the prices we charge. These are charged in addition to the fee for cremation.
Individual Cremation Prices
Your pets ashes are returned to you. Cost of caskets and other options can be viewed on Phoenix’s website or we can assist you in clinic. Ashes returned in a scatter pouch do not incur any additional costs from Phoenix.
Individual cremation for cats and rabbits: £96.90
Individual cremation for dogs: £127.50-£204.00
the price charged increases with the patient’s bodyweight
Individual cremation for small mammals (such as ferrets, guinea pigs, hamsters and rats) or birds: £81.60
Routine Cremation Prices
Your pets ashes are not returned to you with this option. There are no further fees incurred from Phoenix.
Routine cremation for cats and rabbits: £30.60
Routine cremation for dogs: £51.00
Routine cremation for small mammals and birds: £30.60
We also provide cremation services for other species such as reptiles. Please contact us for more information.
Additional Services
If you would like paw prints or a clipping of fur from your pet to take home, please ask a member of staff so we can arrange this for you. Professional paw prints can be purchased from Phoenix, but we are happy to do some in house for you to take home. Please bear in mind we do not have specialist equipment for this but clients are often pleased with the prints we capture for them. There is no charge for this service.
We are here for you if you need to talk, we all understand what a difficult and upsetting time this can be and will have been through it with our own pets. There are also other services available such as The Blue Cross pet loss support which can be found here.
The Blue Cross also have a phone line available 8:30 am to 8:30 pm for bereavement support free of charge: 0800 096 6606
They also have a live chat on their website available between 8:30 am to 8:30 pm
Outside of these hours The Samaritans are also available on: 116 123. They can also provide help and support.